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Positive Experience

Building a foundation of trust and creating a positive experience is vital to our success. We understand how uneasy some patients may feel about their dental visits, and how we can make a difference in providing a relaxing environment. Our entire team is dedicated to providing you with excellent, personalised care and service to make your visits as comfortable and pleasant as possible.

High Standards

A standard of excellence in personalised dental care enables us to provide the quality dental services our patients deserve. We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve healthy smiles. Should a dental emergency occur, we make every effort to see and care for you as soon as possible.

Our patients are our priority and we believe that dental care is a very personal experience for everyone and that the key to a successful outcome is the relationship between you the patient, and the team within your chosen practice.

With this in mind:

  • We will offer you the highest levels of patient care and treatment.
  • We endeavour to keep ourselves fully trained and up to date to ensure you receive the highest level of patient care.
  • We will ensure your safety and comfort are our top priorities.
  • We will listen to your concerns and suggestions.
  • We will treat you with maximum courtesy and respect.
  • We will provide you with friendly and comfortable surroundings.
  • We will discuss in advance all of the treatment options available, provide you with an agreed written treatment plan including all costs involved.
  • We will offer flexible payment options.
  • We will show you how to improve and maintain your oral health.
  • We will provide dental care of consistently good quality for all patients.
  • We will make your treatment as comfortable and convenient as possible.
  • We will maintain the highest level of CQC and cross infection standards.

We realise that you have a choice as to which dental practice you attend, so we will go the extra mile to make sure that you have the best possible experience during your treatment at any of the Dental Care Group practices.

Our patients’ comments and feedback are always welcome and have been pivotal in our success ensuring that we are constantly and consistently improving our services.